The AI engine that decides, and shows its working.
Decoder unifies issuance, email, phone and CRM into one source of truth, then makes safe, explainable decisions on the data.
Explainable decisioning, not a black box.
Decoder is the reasoning core of the platform. It reads the structured record, applies your guidelines, and returns a decision you can trace back to the rule it followed — every time.
- ✓One source of truth across issuance, email, phone and CRM
- ✓200+ logged decision reasons per record
- ✓Rules editable 1:1 by your domain experts
From signal to explained decision.
- 01
Unify
Issuance, inbox, phone and CRM collapse into one structured record.
- 02
Reason
Decoder applies appetite, thresholds and guidelines to the data.
- 03
Explain
It returns a decision with the reason and the rule it followed.
What Decoder gives you.
Single source of truth
Every channel resolves to one record — no reconciling across systems.
Explainable by default
Each decision carries its reason and the rule behind it.
Editable logic
Domain experts change the rules directly — no engineering ticket.
Safe decisioning
Thresholds and appetite are enforced, not suggested.
Decoder powers the Automate move.
It’s the reasoning behind the three agents — and it feeds the warehouse every decision it makes.
Decoder, answered.
What is Decoder?+
Decoder is the AI engine behind Inaza. It unifies issuance, email, phone and CRM into one source of truth, then makes explainable decisions on that record.
What does "explainable" mean here?+
Every decision is traceable to the rule that produced it, with 200+ logged decision reasons per record. It is not a score you have to take on faith.
Can our team change the logic?+
Yes — rules are editable 1:1 by your domain experts. No bespoke build, no release cycle to wait on.
How is it safe to run on live policies?+
Decoder is bounded by your rules rather than free-running. It refers rather than guesses, and PII redaction is on by default with region pinning across the US and EU.
Does Decoder replace our core system?+
No. It reads across your systems and writes back to them; your policy admin platform stays the system of record.
Put a real decision to Decoder.
Bring a submission and a guideline. We’ll show you the decision and the reason behind it.