AI claims automation for insurance.
From first notice to resolution, Inaza turns claims emails, documents and photos into structured files and live workflows — so adjusters move faster on every loss.
- Scope
- FNOL → resolution
- FNOL
- 100% automated
- Cost
- 10× lower
Manual claims handling is slow, leaky and expensive.
Every manual handoff between notice and resolution adds days, cost, and another chance for leakage to slip through.
- FNOL backlog
First notice arrives by email, phone and PDF at all hours. Manual triage queues claims and delays the response policyholders expect.
- Manual handling
Adjusters spend hours rekeying loss details and assembling files instead of adjusting the claim.
- Leakage & fraud
Inconsistent review lets claims leakage and fraudulent invoices slip through unchecked.
- Slow cycle times
Every manual handoff adds days to cycle time and cost to every claim.
FNOL to resolution, on the three moves.
The same platform that runs every Inaza solution opens, builds and resolves the claim file — with your rules and a full decision trail.
- 01 · Ingest
Capture every FNOL
Email, upload, API or embed — Inaza captures first notice in any format and any file type, and opens a structured claim file automatically.
- 02 · Automate
Agents build the file
Extract pulls loss details, Enrich checks third-party and prior-loss data, and Review flags leakage and fraud against your rules — editable 1:1.
- 03 · Explore
Resolve and report
Every claim lands in one queryable warehouse with a full decision trail — chat, dashboards, benchmarks and forecasting across the book.
Automate any claims workflow in 15 minutes.
Start from 250+ workflow templates, map your rules once, and go live. No bespoke build, no months-long implementation.
- 01Pick a template
- 02Map your rules
- 03Connect your sources
- 04Go live
Everything the claims desk needs, automated.
01
FNOL intake automation
First notice from email, phone, PDF or portal opened as a structured claim file instantly.
02
Document & media processing
Extracts loss details from forms, invoices and photos, then enriches with third-party data.
03
Automated triage & routing
Claims scored and routed by severity and complexity to the right adjuster.
04
Leakage & fraud checks
Micro-models with built-in guardrails flag inconsistent invoices and suspicious patterns.
05
Faster cycle times
Decision-ready files move claims from notice to resolution in a fraction of the time.
06
Lower cost to serve
An AI claims workflow up to 10× cheaper than manual handling.
Faster files, lower cost, a clean trail.
- 0%
FNOL automation (BCMG, commercial brokerage)
- 0×
Lower cost to serve a claim
- 0+
Recorded decision reasons
- Built-in leakage & fraud guardrails
- Hours to minutes on cycle time
- Region pinning US · EU
Claims automation, answered.
What is claims automation?+
Claims automation turns inbound FNOL emails, documents and photos into a structured claim file and a live workflow, without an adjuster rekeying anything. Inaza handles intake, triage and routing from first notice through to resolution.
What is FNOL automation?+
FNOL automation is the capture and structuring of a first notice of loss the moment it arrives, on any channel. BCMG, a commercial brokerage, runs 100% of FNOL through Inaza — every notice becomes a claim file with the coverage and severity data already attached.
Does it reduce cost per claim?+
Yes. Inaza customers see a 10× lower cost to serve a claim, because the manual handling that dominates cycle time is removed. Cycle times move from hours to minutes on routine files.
How does it handle leakage and fraud?+
Leakage and fraud guardrails run on intake, before a claim is assigned. Suspicious files are flagged with the evidence attached and referred to your SIU — Inaza never closes or denies a claim on its own.
Can adjusters override the workflow?+
Always. Inaza is a human-in-the-loop system: it prepares the file and recommends a route, and your adjuster decides. Every file carries 200+ recorded decision reasons for audit.
Automate one claims workflow this week.
Structured PoC in 4 weeks — no onboarding cost. Your adjusters keep control of every rule.