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Operations Automation

AI operations & policy-lifecycle automation.

Inaza automates the policy lifecycle end to end — endorsements, renewals, certificates and back-office work — turning documents and email into structured workflows your team controls.

Part of Solutions
Scope
Whole lifecycle
Templates
250+
Systems
Read & write
The problem

The back office runs on email and spreadsheets.

When endorsements, renewals and certificates live in inboxes and spreadsheets, every step is rekeyed — and nothing leaves an audit trail.

0+disconnected systems touched in a single policy action
  • Manual back office

    Endorsements, renewals and certificates move on email and spreadsheets, eating time and inviting error.

  • System silos

    Policy admin, CRM, email and documents don’t talk, so data is rekeyed at every step.

  • Renewal leakage

    Slow, manual renewals let premium and retention slip.

  • No audit trail

    When work happens in inboxes, there’s no consistent record of who did what, or why.

How Inaza solves it

The whole lifecycle, on the three moves.

The same platform that runs every Inaza solution captures the documents, runs the lifecycle, and keeps one audited source of truth.

  1. 01 · Ingest

    Every document, every system

    Email, upload, API, MCP and your core systems — Inaza captures policy documents and requests and normalises them into structured records.

  2. 02 · Automate

    Agents run the lifecycle

    Editable agents process endorsements, renewals and certificates end to end — extract, enrich, call your systems and review against your rules.

  3. 03 · Explore

    One source of truth

    Every policy and action lands in one queryable warehouse — dashboards, benchmarks and forecasting across the portfolio, fully audited.

Out of the box

Automate any operations workflow in 15 minutes.

Start from 250+ workflow templates, map your rules once, and go live. No bespoke build, no months-long implementation.

  1. 01Pick a template
  2. 02Map your rules
  3. 03Connect your systems
  4. 04Go live
Capabilities

The policy lifecycle, automated end to end.

  • 01

    Document intake automation

    Policy documents, endorsements and certificates ingested and structured instantly.

  • 02

    Policy-lifecycle workflows

    Endorsements, renewals and cancellations run end to end on editable agents.

  • 03

    System orchestration

    Connectors read and write across policy admin, CRM and email — no rekeying.

  • 04

    Data enrichment & validation

    100+ enrichment APIs validate and complete records as they enter.

  • 05

    Renewal automation

    Renewals prepared and prioritised automatically to protect premium and retention.

  • 06

    Full auditability

    Every action logged with 200+ recorded reasons for a complete trail.

Results you can trust

Built on platform depth, not bespoke work.

  • 0+

    Workflow templates out of the box

  • 0+

    Enrichment APIs

  • 0+

    Data fields captured per record

  • 0+

    Recorded decision reasons

  • Reads & writes across your core systems
  • Your team owns the logic — no bespoke build
  • Region pinning US · EU
Common questions

Policy-lifecycle automation, answered.

What is policy-lifecycle automation?+

It is the automation of the work that surrounds a policy after it binds — endorsements, renewals, certificates, cancellations and the back-office tasks between them. Inaza turns the documents and email that drive those tasks into structured workflows.

Does it write back into our core system?+

Yes. Inaza reads from and writes to your core systems through pre-built connectors, so the policy admin platform stays the system of record. There is no bespoke integration for your team to maintain.

Do we have to build the workflows ourselves?+

No. 250+ workflow templates ship out of the box, and 100+ enrichment APIs are available to any of them. You start from a template and edit it — your team owns the logic from day one.

How does it keep data clean?+

Every record is validated and enriched on the way in, capturing 500+ data fields. Missing or contradictory values trigger an automatic follow-up rather than a silent default.

Is the work auditable?+

Every record carries 200+ recorded decision reasons, so any endorsement or renewal decision traces back to the rule that produced it. Region pinning covers the US and EU.

Expedited Start

Automate one operations workflow this week.

Structured PoC in 4 weeks — no onboarding cost. Your team keeps control of every rule.