Email Automation for Insurance
Say goodbye to manual email handling. Inaza's email automation and triage solution seamlessly integrates with your email servers to automate, categorize, and action every email — supercharging efficiency at every stage of the insurance lifecycle.
AI Email Automation where you need it
Inaza's Email Triage Solution effortlessly integrates with your email servers to supercharge your email management at every step of your process.
Sales & Quotes
Inaza instantly processes quote requests, extracts key details, and generates accurate quotes while automating follow-ups to reduce drop-offs.
New Business
Our system categorizes applications, verifies documents, and flags missing information—streamlining underwriting while reducing premium leakage.
Endorsements
Policy changes are processed instantly, with AI detecting requests, extracting data, and triggering updates. Missing details? Automated follow-ups ensure nothing is overlooked.
Claims
FNOL intake is automated, consolidating emails, attachments, and reports into structured Claims Packs. All following correspondence, whether from claimants or attorneys is supercharged.
Customer Service
Boost customer satisfaction by seeing to agent and customer service requests in seconds.
Automated Outreach
Automated responses and status updates keep policyholders informed, reducing inquiries, improving service, and streamlining claims management.
purely manual email management doesn't stand a chance
60%
Of customers expect real-time responses from insurances providers.
65%
Of consumers have cut ties with a brand over a single poor service experience.
100 Emails/day
On average are received by individual underwriters.
90%
The time that can be saved by automating repetitive, manual email tasks.
Over 50%
Improvement in response times with email automation.
Why Insurers Choose Inaza's Email Triage Solution
Inaza is quickly becoming the industry favorite email automation solution. Here's why:
Eliminate Bottlenecks & Delays
Manually processing emails leads to slow response times and missed opportunities. Our AI-driven system handles every email instantly, ensuring nothing slips through the cracks.
Remove Remedial Tasks
Free up your team from tedious email sorting, data extraction, and follow-ups—allowing them to focus on high-value tasks.
Never Miss a Critical Email
Inaza instantly prioritizes and routes emails intelligently, ensuring urgent cases are escalated and no email is ever overlooked.
Improve Customer Service
Faster responses, automated updates, and proactive communication enhance policyholder satisfaction and retention.
Never Miss An Email Again
Turn your data into actionable insights with Inaza’s centralized data warehouse. Analyze every claim, trend, and decision to optimize processes, improve outcomes, and make smarter, data-driven decisions.
How it Works
Transform Emails with AI
From centralized inbox management and intelligent data extraction to proactive outreach and instant escalations, our platform enhances efficiency and service.
Seamless Integration
Connects directly to your email servers without disrupting existing workflows.
AI review & data extraction
Reads every email and attachment, extracting key data and standardizing formats.
Intent Recognition & task Automation
Identifies the purpose of each email and triggers the appropriate workflow—whether underwriting, claims processing, or fraud detection.
assignment &
escalation
Routes tasks to the correct team members and escalates high-priority cases automatically.
Automated Responses & Notifications
Sends real-time updates to policyholders, claimants, and internal teams—ensuring seamless communication at every step.
What customers are saying
I've been using TaskNexus for the past six months, and it has completely transformed the way my team and I manage our projects. The intuitive interface makes it easy to organize tasks and set priorities.
Lassy Chester
Art Director
The collaborative workspaces are a game-changer, allowing us to seamlessly assign tasks and share files. Real-time progress tracking and detailed analytics have helped us stay on top of our deadlines and optimize our workflow.
Sarah Jonson
Head of Partnership
The customizable workflows and integrated calendar have helped me stay organized and never miss a deadline.
Nicolas Kent
Front-end developer