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Inaza Blog
Stay Up-to-Date with the Inaza Blog: Your Source for the Latest AI and Insurance Insights
Preventing Missed Complaints with AI Sentiment and Priority
Spot and fast-track complaints across channels to meet regulatory timelines.
Back-Office Cost Savings Without Sacrificing CX
Show how automation lowers cost per transaction while improving customer experience.
End-to-End Policy Servicing Without Retraining Your Teams
Automate in the background: issuance, endorsements, cancellations - minimal change management.
From PDFs to Policies: Document-Led Issuance
Extract, validate, and generate policies directly from broker submissions.
The No-Retraining Rollout: Deploy in Weeks, Not Quarters
Run in the background, integrate lightly, and avoid major change programs.
Endorsements, Renewals, Cancellations: One Unified Workflow
A single orchestration that handles the big three with consistent rules.
AI Chatbots that Do More Than FAQs: Renewals, Coverage Updates, and Claims Status
Hybrid chatbots that resolve complex intents, update coverage, and sync with core systems to end call-backs.
Turning Contact Centers into Profit Centers with AI
Show the ROI levers: AHT reduction, deflection, FCR, upsell prompts, and automated follow-ups by email.
Document Intake to Decision: Closing the Loop
Convert inbound docs to structured data, validate, and auto-decide next steps.
Operations Observability: See Every Input and Output
Full data warehouse capture makes every decision explainable and auditable.
Multilingual AI Agents for Insurers: Where They Shine (and When to Escalate)
Practical guidance on multilingual coverage, compliance considerations, and smart human escalation.
Cancellations and Reinstatements: Less Friction, Lower Cost
Automate eligibility, notices, payments, reinstatement checks, and evidence logs.
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